Assessor Resource
ICTPRO5026A
Develop training, marketing and sales resources for telecommunications products
Assessment tool
Version 1.0
Issue Date: May 2024
Staff with high level communication skills who are involved in sales and marketing of new and emerging technologies of Next Generation Networks (NGN) apply the skills and knowledge in this unit.
They may be technical or semi-technical staff with responsibilities for professional development on product-specific material.
They develop product technical information resources, including web resources for use by technical, sales and training personnel.
This unit describes the performance outcomes, skills and knowledge required to develop documentation and training material providing product-specific technical information to clients within an organisation.
The training resources are likely to be for new products using emerging technologies supplied by the service provider.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)